how do you split a video in two in camtasia 3

Use video to help explain customer service concepts and remind your team how to be successful in their jobs. Define customer service conceptsĬustomer support agents have a lot to remember in order to stay on top of their game. Two of the examples below are also Vyond video templates. To help you get started, we’ve gathered five customer service training ideas that are well-suited for video.

5 ideas for your customer support training videosīefore we dive into the mechanics of creating a video-it’s first important to decide what you want to create. Then we’ll break down how to make customer support videos, from start to finish, so you’ll be ready and inspired to create content for your own team. In this post, we’ll share customer support training video examples and templates. How do you train a stellar support team? One effective option is to create your own training videos.

Companies with well-trained, helpful support teams are able to build authentic, long-lasting customer relationships. Instead, the businesses that stand out are the ones that offer a human touch. With this technology, responsiveness is no longer a differentiator. Thanks to automated technology like chatbots and CRM-generated messaging, customer service teams today can respond to customer issues quickly and efficiently.

How do you split a video in two in camtasia 3